Software Maintenance

Bug Fixing

Defects diagnosed to root cause and closed with a test that stops them returning.

Outcome: A defect count that goes down and stays down.

What we usually find

The same bug has been fixed three times. Each fix treated a symptom, because nobody had time to find out what actually caused it.

What the work covers

Scope is agreed in writing before anything starts. If a line here is not relevant to you, it comes out of the plan and out of the price.

  • Triage with agreed severity levels and response times
  • Reproduction and root cause analysis before any patch
  • Regression test written with every fix
  • Fixes shipped through the normal pipeline, not by hand
  • Monthly summary of what broke, why, and what prevents it now

Typical tooling

Indicative, not fixed. The stack follows your constraints and your team, not our habits.

  • Sentry
  • GitHub
  • Playwright
  • Jest
  • Linear

More in Software Maintenance

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Need Bug Fixing?

Bring us the problem rather than a spec. We will tell you what it takes, what it costs, and what we would leave out.